Drumspot Charters – Booking & Cancellation Policy
Last Updated: November 21, 2025
At Drumspot Charters LLC, we work hard to provide a safe, enjoyable, and hassle-free experience on the water. Please review the following booking, deposit, and cancellation terms before securing your trip.
- Deposits & Payment
- A 25% non-refundable deposit is required to reserve your charter date.
- Deposits may be paid online or via approved payment methods.
- Your trip is not confirmed until the deposit has been received.
- The remaining balance is due on the day of the trip, before departure. Approved payment methods are: cash or debit/credit card.
- Cancellations by the Customer
We understand that unexpected things happen. If you need to cancel:
- 14 days or more before the trip: Your deposit may be applied to a future available date within 6 months.
- Less than 14 days before the trip: The deposit is forfeited and will not be applied to a future trip.
- No-shows or same-day cancellations: Full trip payment will be charged.
All cancellations or date-change requests must be communicated directly to Drumspot Charters. You can reach us by viewing the Contact page or calling the Captain directly at (985) 205-3071.
- Cancellations by the Captain (Weather, Safety, or Conditions)
Your safety is always the priority. The Captain may cancel or reschedule a trip due to:
- Unsafe weather
- Mechanical issues
- Hazardous water conditions
- Other safety concerns
If the Captain cancels the charter:
- You may choose between a full refund of your deposit or rescheduling it to a future date within 6 months.
- If you reschedule, your deposit will be transferred to the new date.
Only the Captain can make final weather-related decisions.
Clients canceling due to weather without Captain approval will be treated as a standard customer cancellation.
- Late Arrival Policy
Trips depart at the scheduled time.
- Late arrivals may result in a shortened trip with no refund.
- If the customer is more than 30 minutes late with no contact, it may be considered a no-show.
- Trip Duration & Early Termination
- Standard trip length is based on the package booked (half day, full day, etc.).
- The Captain may end the trip early due to unsafe conditions or customer behavior.
- No refund will be issued for early termination caused by customers violating safety or conduct rules.
- What’s Included
Your charter includes:
- Vessel, fuel, and Captain
- Fishing gear and tackle
- Life jackets and required safety equipment
- Ice chest onboard
Please review our FAQs or expectations page for more details.
- Conduct
Unsafe behavior will result in immediate termination of the charter without refund.
- Changes to This Policy
We may update this Booking & Cancellation Policy at any time. Changes will be posted on our website with an updated revision date.
09. Contact
For questions or changes to your booking:
Drumspot Charters LLC
Phone: (985) 205-3071
Email: info@drumspotcharters.com